DELIVERY AIM

We will always make every effort to deliver your order on time.

Sometimes we are affected by events beyond our control and in these circumstances we may have to extend our delivery periods.

Should this be the case we will update our website with details of any delays we are experiencing. If you have already ordered from us, you will be notified promptly by email.

To ensure that your sweet treats arrive in time for Christmas we are advising the following delivery cut-offs:

Standard 3 – 5 days order no later than the 21st December

Next day delivery order no later than 11am on the 23rd December

For guaranteed delivery, please use our next day service.

DELIVERY RATES

UK Mainland Standard delivery Premium Next Day delivery
We will deliver your order within 3-5 working days.
At the moment we only deliver to UK Mainland.
Order by 11:00 GMT for next working day delivery (Monday – Friday)
£3.95£5.95

RETURNS

All of our products have been thoroughly transit tested and carefully packed to ensure they arrive with you in perfect condition.

In the unlikely event that your order arrives damaged, don’t worry we will replace or refund your order as appropriate.

Simply take some photographs of the damaged products and email us at shop@elizabethshaw.co.uk with your order number and contact details and we will be in touch.